Web Policy

Oucheng Machinery operates this store and website, including related information, content, features, tools, products, and services, to provide customers with a curated shopping experience. The central website is powered by Shopify, which enables the Services.

This Privacy Policy describes how Oucheng collects, uses, and discloses personal information when visitors access or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with Oucheng.

By using and accessing any of the Services, visitors acknowledge that they have read this Privacy Policy and understand the collection, use, and disclosure of information described in it.

When the policy uses the term personal information, it refers to information that identifies or can reasonably be linked to a person. Personal information does not include anonymous or de-identified information that cannot identify or reasonably be linked to a person.

The categories collected or processed may vary depending on how visitors interact with the Services, where they live, and what applicable law permits or requires.

• Contact details: name, address, billing address, shipping address, phone number, and email address.
• Financial information: credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details in the source commerce environment.
• Account information: username, password, security questions, preferences, and settings.
• Transaction information: items viewed, placed in cart, added to wishlist, purchased, returned, exchanged, or canceled.
• Communications with us: customer support messages, inquiry content, and communication history.
• Device and usage information: device, browser, network data, IP address, identifiers, cookies, and website activity.

• Directly from you, including when you create an account, visit or use the Services, communicate with Oucheng, or otherwise provide personal information.
• Automatically through the Services, including from your device, browser, network connection, IP address, and cookies or similar technologies.
• From service providers, including when vendors enable technology or process personal information on Oucheng's behalf.
• From partners or other third parties.

• Provide, tailor, and improve the Services: provide the Services, perform contracts, remember preferences, process purchases, returns, exchanges, or other transactions in the source commerce environment, manage accounts, arrange shipping, enable reviews, and create a customized shopping experience.
• Marketing and Advertising: send marketing, advertising, and promotional communications by email, text message, or postal mail, and show online advertisements based on visitor activity where applicable.
• Security and Fraud Prevention: authenticate accounts, provide a secure payment and shopping experience in the source environment, detect fraudulent, illegal, unsafe, or malicious activity, and secure the Services.
• Communicating with You: provide customer support, be responsive, provide effective services, and maintain the business relationship.
• Legal Reasons: comply with applicable law, respond to valid legal process, support law enforcement or government requests, and enforce terms or policies.

In certain circumstances, Oucheng may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.

• With Shopify, vendors, and other third parties who perform services on Oucheng's behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertising. Partners use information according to their own privacy notices.
• When visitors direct, request, or consent to disclosure of certain information to third parties, such as shipping products or using social media widgets or login integrations.
• With affiliates or in connection with business transactions, legal obligations, valid legal requests, enforcement of terms, or protection of the Services, rights, users, and others.

On the central website, the Services are hosted by Shopify. Shopify collects and processes personal information about access to and use of the Services in order to provide and improve the Services.

Information submitted to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where the visitor resides. Shopify may also use data from interactions with the store, other merchants, and Shopify for enhanced features.

To learn more about how Shopify uses personal information and any rights that may apply, visitors can review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

The Services may provide links to websites or online platforms operated by third parties. Visitors who follow links to sites not affiliated with or controlled by Oucheng should review those platforms' privacy, security, and terms policies.

The Services are not intended for children, and Oucheng does not knowingly collect personal information about children under the age of majority in the visitor's jurisdiction. A parent or guardian may contact Oucheng to request deletion.

No security measure is perfect or impenetrable. Information sent to Oucheng may not be secure while in transit, and visitors are advised not to use insecure channels for sensitive or confidential information.

Retention of personal information depends on factors such as maintaining accounts, providing Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.

Depending on where a visitor lives, they may have some or all of the rights listed below in relation to personal information. These rights are not absolute, may apply only in certain circumstances, and requests may be declined where permitted by law.

• Right to Access / Know: request access to personal information held about you.
• Right to Delete: request deletion of personal information.
• Right to Correct: request correction of inaccurate personal information.
• Right of Portability: receive a copy of personal information and request transfer to a third party in certain circumstances.
• Right to Opt out of Sale or Sharing or Targeted Advertising: opt out of certain uses where applicable law provides that right.
• Managing Communication Preferences, Restriction of Processing, Withdrawal of Consent, and Appeal if a request is declined.

If visitors have complaints about how personal information is processed, they may contact Oucheng using the contact details provided. Depending on where they live, they may also have the right to appeal or lodge a complaint with a local data protection authority.

Personal information may be transferred, stored, and processed outside the country where a visitor lives. For transfers out of the EEA or UK, the source policy references recognized transfer mechanisms such as Standard Contractual Clauses or equivalent contracts where relevant.

This Privacy Policy may be updated from time to time to reflect changes in practices or for operational, legal, or regulatory reasons. Revised policy content will be posted on the website with an updated Last updated date and notice where required.

The source policy lists contact at Nanhu District, No. 261, Chengnan Economic Development Zone, Jiaxing, Zhejiang, 314511, CN. For the Indonesia Phase 1 website, privacy inquiries can be directed through the official Oucheng Machinery email and Contact page.